One of the most effective ways to introduce a new owner to their home and the condominium association that they will soon be joining is to provide a Condominium Association Owners’ Manual.
For a new or existing community, this is a powerful marketing tool and an important informational guide. Many choose to make some or all of this information available online via the community association website. You can add password protection and other encryption for privacy and security.
A Condominium Association Owners’ Manual should include the following information:
- The Association’s organizational structure
- Board of Directors and committees
- Fees and charges
- How to obtain services
- The covenants process
- Rules and regulations of the Association
- Information about the neighborhood and its amenities
- Schools, places of worship and governmental services
Best practices strongly suggest that the founding policies and procedures of the Condominium Association, and rules and policies subsequently adopted, be incorporated into a document that is easily amended and referenced to supplement the legal documents of the Condominium Association.
When we are the New Jersey property management company servicing a condominium or community association, we will typically work with the attorney in preparing the documentation identifying the policies and procedures of the Condominium Association extracted from the governing documents. Specific sections will be comprised of Policy, Administrative, General and Special Resolutions.
You will typically find the following information included in the Condominium Association Book of Resolutions:
- Assessment collection policy
- Due process procedures for rules enforcement
- Investment policy
- Design review guidelines and procedures
- Committee terms of reference
- Pet rules, parking, use restrictions